Who we are

Our website address is: https://casino2prestige.com. We operate Casino Prestige, a premium online crypto casino fully licensed and regulated in Curacao, dedicated to providing a secure and sophisticated gaming experience.

Registration and Media

When you register for an account and upload documents for Know Your Customer (KYC) identity verification, we process these files securely to prevent fraud and maintain regulatory compliance. If you upload images to the website, such as ID cards or utility bills, you should avoid uploading files with embedded location data (EXIF GPS) unless specifically requested, as this metadata can be extracted.

Comments and Feedback

When players leave comments on our blog or feedback forms, we collect the data shown in the form, alongside the visitor’s IP address and browser user agent string to help detect spam and bonus abuse. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your interaction.

Cookies

We utilize cookies to streamline your access to our gaming lobby and secure your sessions. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies, which contains no personal data and is discarded when you close your browser. When you log in, we set up several cookies to save your login information, game preferences, and screen choices; login cookies last for two days, while screen options last for a year. If you select “Remember Me”, your login will persist for two weeks, and logging out removes these access cookies.

Embedded content and Game Providers

The casino lobby includes embedded content, primarily casino games and live dealer streams provided by third-party software developers. Embedded content from these external providers behaves exactly as if the visitor has visited their original platforms. These third-party game providers may collect data about you, use cookies, embed additional tracking, and monitor your interaction with their games to ensure fair play and verify game outcomes.

Who we share your data with

To facilitate seamless gameplay and fast withdrawals, your data is securely shared with trusted payment processors, game developers, and automated fraud-prevention networks. If you request a password reset, your IP address will be included in the reset email. Furthermore, we may share necessary information with our Curacao licensing body to fulfill strict regulatory and auditing obligations.

How long we retain your data

For players who register on our website, we store the personal information provided in their user profiles indefinitely while the account is active. All users can see, edit, or delete their personal information at any time, except they cannot change their designated usernames. To comply with international Anti-Money Laundering (AML) laws and casino licensing requirements, financial transaction histories and KYC documents are securely retained even after an account is closed.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including your gaming history and provided details. You can also request that we erase your personal data from our active marketing and contact lists. This erasure does not include any core data we are strictly obliged to keep for AML, administrative, legal, or security purposes.

Where your data is sent

Player registrations, login attempts, and financial transactions are routinely routed through automated fraud detection and security encryption services to ensure a safe betting environment.